FREQUENTLY ASKED QUESTIONS

Q: What is The Mystic District?

A: The Mystic District is a magical business association and directory that showcases witchy, metaphysical, and fantasy-inspired businesses, destinations, markets, and events from around the world.  We help travelers discover enchanted places, and we support small business owners through listings, travel planning, and promotional tools.

Q: Who runs The Mystic District?

A: We are a Canada-based team of creatives, travelers, and witchy business supporters passionate about building community in the magical and mystical realms.

Q: How can I get my business listed?

A: Simply fill out our Business Listing Application Form.  We ask for your name, email, website, and a short description of your business.  Once submitted, our team will review your application and let you know if you are approved to move forward.

Q: Are listings free or paid?

A: We offer both!  Approved non-profits and registered charities can receive a free listing.  For businesses, we offer paid listing tiers that include additional visibility, featured placement, and promotional perks.

Q: How long does it take to hear back after I apply?

A: We review all submissions within 3–5 business days.  If approved, you will receive an invitation to select your listing tier and complete your profile.

Q: Can I update or change my listing later?

A: Yes!  Once your listing is live, you can request edits or upgrades at any time by contacting us at support@themysticdistrict.co 

Q: What payment methods do you accept?

A: All payments are processed securely via Stripe, and we accept most major credit cards.

Q: Do you offer refunds?

A: As outlined in our Refund Policy, most listing fees are non-refundable, except in limited cases such as duplicate payments or technical errors.  Custom services (like travel planning) are final sale once started.

Q: What do you do with my personal information?

A: We take privacy seriously.  Please see our Privacy Policy for full details.  We only collect the information necessary to manage listings and communicate with you, and we never sell your data.

Q: Do you use cookies or tracking tools?

A: Yes, like most websites, we use cookies to understand how our site is used and improve your experience.  You can manage cookie preferences in your browser settings.

Q: Can you help me plan a witchy or fantasy-themed trip?

A: Absolutely!  We offer custom travel planning services to help you create a magical itinerary filled with metaphysical shops, markets, events, and mystical experiences.  Get in touch to start planning.

Q: Are your directory listings only in Canada?

A: Not at all!  While we are proudly based in Canada, our directory includes businesses and events from all over the world.  We are always expanding, so check back often—or help us grow by referring a business!

Q: I run a market/event —can I be featured?

A: We would love to hear from you! You can submit your event through our intake form or reach out directly to discuss promotional opportunities.

Q: Do you offer advertising or collaborations?

A: Yes, we offer custom promotional packages for businesses aligned with our mission.  Reach out to hello@themysticdistrict.com to learn more.

Q: Where can I read your Terms and Conditions or Policies?

A: You can view our legal pages here: